Managed IT Services
What is Managed IT Services? It’s basically a fancy phrase for ROCKSTAR IT support, data security, and strategic technology consulting all wrapped into one. The traditional method of IT is called “Break Fix”. It’s exactly what it sounds like. Literally waiting until a server(s), computer(s), or other critical network device breaks or has a problem, then calling third party IT companies who scramble to fix it for an hourly fee.
So how is Managed IT Services different?
Managed IT Services is proactive – 3Key typically knows about an IT problem before our clients do and can address it in timely manner. Down time is significantly minimized, saving you money.
Managed IT Services is organized – 3Key will actually develop and maintain a plan for your technology. Because technology changes so rapidly, we update your plan on a consistent basis so you know what to expect in the next one, three, and five years.
Managed IT Services saves you money – Although some Break Fix IT companies maintain that managed IT services is more expensive, the reality is, it’s not. In fact, 3Key saves you money operationally because you have less downtime and problems, which means more productivity and efficiency, which equals more $ in your pocket.
Managed IT Services is predictable – We charge a fixed monthly fee which makes budgeting a snap and IT costs are actually predictable.
Managed IT Services improves company moral – Because 3Key is incentivized to minimize and alleviate your IT problems, managed IT services will eliminate ongoing IT frustration, providing an improved and more productive workplace.
3KeyIT is our flagship Managed IT Services solution for small to medium sized businesses that provides proactive IT support, data security solutions, and strategic technology consulting. We believe that 3KeyIT will not only transform your technology, but will actually transform how you do business.
5 Reasons Why Break Fix Doesn’t Work
Break Fix is reactive – Break Fix IT companies wait until after the problem has occurred and now you’re down and waiting for them to fix it. Downtime equals lost revenue.
Break Fix is costly – Break Fix IT companies are not incentivized to fix the problem the first time. The more problems you have, the more money they make. They are counting on you to have problems.
Break Fix is frustrating – When a company has lots of IT problems, it affects the entire company. The staff get frustrated, the ownership gets frustrated, downtime and issues are costly, and it can even spill over to your clients if you can’t meet deadlines or you have a security threat hit you.
Break Fix is disorganized – Most Break Fix IT companies don’t have a plan for your technology, which means higher costs, more downtime, and more frustration.
Break Fix is unpredictable – Because Break Fix IT companies charge on a per hour, per incident basis and they don’t have a plan for your technology, budgeting is nearly impossible and costs are unpredictable.